Contracting Party

When you click "Subscription" to submit your order on-line, or you e-Mail, post or telephone us with details of your order, you are making an offer to take out a subscription which if accepted by us, will result in a binding contract.

If placing your order on-line when you click " Subscription " you will either see a page or receive an email if you have supplied your email address acknowledging that your order has been received successfully and is being processed, the contract between us is formed at this point.

You will receive confirmation by email within 72 hours if you supplied an email address. We will not be responsible if you fail to receive the written confirmation because you have supplied us with an incorrect e-Mail or postal address.

We reserve the right not to accept or process your order for any reason. All orders are subject to validation checks and authorisation by your payment card issuer. If we do not accept your order and your credit/debit card has already been debited, we will notify you and refund your card in full immediately.

Right to refuse orders

We reserve the right not to fulfil and to cancel orders:

  1. In the event of obvious inaccuracies in prices, except that we may fulfil your order at the correct price;
  2. If we are unable to obtain payment authorisation from the issuer of your payment card.

Cancellations and Refunds

  1. Where a minimum term of one month is advertised cancellations are not permitted until the end of this initial period and we will not issue you a refund.
  2. For all other subscriptions or after the minimum term of your subscription, you may cancel your subscription contract at any time by notifying our Customer Care Team.

Price Information

Prices displayed on the subscriptions section of the website will prevail at all times in relation to orders placed on-line. Prices quoted on screen include taxes (where applicable) and state the payment method. If you make ongoing Direct Debit payments or continuous credit card payments we reserve the right to increase our prices at any time after the first month of your subscription has elapsed and will notify you in writing with 7 days of any such price increase. Although we try to ensure that all prices are accurate, errors may occur. If we discover an error in the price of your order, we will inform you as soon as possible. You will have the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. We will not refund you if you cancel the order and have already paid.

Credit/Debit Card Payment

If you are under 18 or are not using your own credit/debit card to pay for the subscription, you must ask the permission of the credit/debit card holder before entering the payment details. By clicking "Subscription" you are confirming that you have obtained the express prior permission of the credit/debit card holder.

Liability

To the extent permitted by law we exclude all liability to you. Our exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence or that of any of our employees or agents.

These Terms and Conditions do not and shall not affect your statutory rights as a consumer.

Third Party Rights

A person who is not a party to these Terms and Conditions shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce or rely upon any provision of them.